WEBSITE MAINTENANCE
In the beginning there were thousands of web designers, some were relatives, some were friends, some did not have the staying power, and some just simply let you down and now your website is as competitive as last months news. At Gnet Web we recognise the importance of up to date websites and offering you fast, efficient and hassle free service, to ensure that your online presence is always professional and error free. Regardless of where you had your website designed we are happy to assist you in whatever way necessary to manage and optimise your online presence. To date we have yet to be presented with a website problem that we cannot solve fast and efficiently.
We provide website maintenance as required and bill per hour
or as fixed Monthly Maintenance Plans which give you double the labour time at the same cost:
“I strive to make our website maintenance the most efficient website maintenance solution available. I guarantee that you will be very happy with my team’s work. “– Graeme Greyling – Owner
Not only will we automatically take good care of your website, we will also perform content updates for you as required. Simply email or call us with your request and your website will be updated within a matter of hours. See our reviews from our customers many of whom have been with us for over 10 years.
Ad-hoc updates from R350 per hour or choose a maintenance plan below:
| Website Type: | Information site up to 10 pages |
Product site up to 10 products |
Product site up to 50 products |
Product site more than 50 products |
| Maximum Response Time* | 1 hour | 1 hour | 1 hour | 1 hour |
| Real Local Telephone Support |  |
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| Real Local Email Support | |
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| Website Security Updates | |
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| Website Software Updates | |
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| Daily Backups | |
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| Website hosting & email** | |
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| Website & domain Transfer** | |
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| Monthly Website Report | |
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| * During office hours ** When hosting with us | ||||
| MOBILE COMPATIBILITY Check | |
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| GOOGLE COMPLIANCE Check | |
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| GOOGLE LOAD SPEED Check | |
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| GOOGLE BUSINESS PROFILE | R250 | R250 | R250 | R250 |
| SOCIALISE with Gnet | 0 – 500 followers |
501 – 1000 followers |
1001 – 2000 followers |
2001 – 5000 followers |
| R1,500 | R2,250 | R2,650 | R2,800 | |
| Facebook business page setup | |
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| Instagram setup | |
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| Social Posts per week | 2 | 2 | 2 | 2 |
| Posts on all special days like Fathers Day etc. | |
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| Engaging and replying to all social enquiries (moderating) | |
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| Base SEO |  |
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| GOOGLE Page 1 Search Results | R800 pm | R800 pm | R800 pm | R800 pm |
Frequently Asked Questions
How long does it take to update my website?
Fast, efficient service is what we are known for, in most cases basic updates will be completed and available online with only a few hours of your request.
What defines a specific update request?
A specific update request is applicable to a single designated area or page of your website. In some cases if a service request exceeds your plan capabilities we will supply you with options and the additional charges that would be required to fulfil the request.
Is web hosting and domain support included in my plan?
Yes, managed web hosting, unlimited email accounts and domain support are included with our service plans.
Is there any guarantee or warranty for my website?
Yes, we will provide you with service until you are completely satisfied and we will repair all error free of charge for one month.
How do I get listed within the search engines?
Our Basic search engine optimization (SEO) package is included with all websites we build. If we did not build your website, then we can implement our Basic SEO into your website for a small fee.
Should you wish to get high GOOGLE search rankings and generate more website traffic, then our Intensive SEO Package is recommended.
I have special features in mind to enhance my website, can special functionality be added to my site?
Certainly, we specialise in custom programming and encourage special functionality at any time. Since all special functionality is tailored to your specific requirements, we will offer options based on the most efficient route to achieve the end-goal by balancing your needs with special pricing.
What is website & domain transfer?
This is when you wish to move your website from an existing hosting provider to us. We will transfer your website and email services to our stable with zero downtime or interruption in service. Although we are able to offer our services regardless of where your website is hosted, we do prefer to host it ourselves so that we can guarantee fast efficient service without ever needing to rely on a third party.
What if I do not yet have a Facebook page?
We can create one for you for free on one of our maintenance plans or as a once-off job at a cost of R500.
