Acceptable Use Policy

SPAM and Unsolicited Email

Last updated: January 2013.Sending unsolicited commercial communication (including, but not limited to email, instant messaging, SMS, chat rooms, discussion boards and newsgroups) is not permitted via xneelo’s network.

Regardless of how the recipient’s email address was acquired, if email communication was not explicitly requested or consented to by the recipient or if the recipient would not expect to receive it as a result of an existing relationship, the communication is considered unsolicited (this applies to communication sent to both personal email addresses and company email addresses e.g. Email communication that does not clearly originate from a consensual sender or which appears to come from a 3rd party or affiliate is considered unsolicited.

Examples of unsolicited communication:

For further information, please read our FAQ on Spam Abuse

Offensive Content

  1. Gnet Web does not allow any of the following content or links to such content, to be published on its Hosting Systems:
    1. Content of a pornographic, sexually explicit or violent nature.
    2. “Hate” sites or content that could be reasonably considered as discriminatory in any way including by way of sex, race or age discrimination.
    3. Content of an illegal nature (including stolen copyrighted material).
    4. Content that is defamatory or violates a person’s privacy.
    5. Content that involves theft, fraud, drug-trafficking, money laundering or terrorism.
    6. Pirated software sites.
    7. Illegal gambling sites.
  2. If Gnet Web in its sole discretion determines that any customer content violates any law, including the Film and Publications Act, 65 of 1966 or this policy, it may:
    1. Request the customer to immediately remove such content; and/or
    2. Require the customer to modify such content; and/or
    3. Without notice, suspend or terminate access to any services; and/or
    4. Without notice, delete the offending content; and/or
    5. Notify the relevant authorities of the existence of such content (if required by law or otherwise), make any backup, archive or other copies of such material as may be required by such authorities, disclose such elements of the customer’s data as may be requested by the authorities and take such further steps as may be required by such authorities.