FAQ – Website Maintenance

How long does it take to update my website?

Fast, efficient service is what we are known for, in most cases basic updates will be completed and available online with only a few hours of your request.

What defines a specific update request?

A specific update request is applicable to a single designated area or page of your website. In some cases if a service request exceeds your plan capabilities we will supply you with options and the additional charges that would be required to fulfill the request.

Is web hosting and domain support included in my plan?

Yes, managed web hosting and domain support are included with our service plans.

Is there any guarantee or warranty for my website?

Yes, we promise to provide you with adequate service until you are satisfied completely.

How do I get listed within the search engines?

Our Basic search engine optimization (SEO) package is included with all websites we build. If we did not build your website, then we can implement our Basic SEO into your website for a small fee. View our SEO Services here. and with all of our website creationservices plans.

Should you wish to gets high GOOGLE search rankings and generate more website traffic, then our Intensive SEO Package is reccomended. Click here to view.

I have special features in mind to enhance my website, can special functionality be added to my site?

We specialise in custom programming and encourage special functionality at any time. Since all special functionality is tailored to your specific requirements, we will offer options based on the most efficient route to achieve the end-goal by balancing your needs with special pricing.

What is website & domain transfer?

This is when you wish to move your website from an existing hosting provider to us. We will transfer your website and email services to our stable with zero downtime or interruption in service. Although we are able to offer our services regardless of where your website is hosted, we do prefer to host it ourselves so that we can guarantee fast efficient service without ever needing to rely on a third party.

What if I do not yet have a Facebook page?

We can create one for you for free using one of your maintenance plan service requests or you can pay for it once off. Cost R590